For the individual
· An understanding of factors surrounding people’s reaction to change and the necessary tools and techniques to help people deal more effectively with change
· The ability to identify the various types of change affecting organisations, and the Best Practice to support the effective delivery of the organisation’s desired end results
· The aptitude to engage with stakeholders in a change initiative and deliver effective communications to build and maintain their engagement
· The tools to assess the impacts of change, to identify and address resistance to change
· An understanding of the importance of sustaining change and how to embed a change initiative as an ongoing process
· A solid complement to process-driven methods like PRINCE2® and MSP®
For the business
· Develop the organisation’s capability and capacity to successfully deal with change management
· Minimise risks (costs, delays, loss of employee engagement, reputation) of failure with change initiative
· Maximise probability of successful businesstransformation
· Facilitate employee commitment within the organisation during times of change
· Improve and maintain internal and external stakeholder engagement with new initiatives
· Maximise the return on the organisation’s investment