By the end of the course you should be able to understand and describe the following:
Definitions, scope and objectives of benefits management, barriers to its effective practice, and the key success characteristics
Principles upon which successful approaches to benefits management are based
Five practices contained within the benefits management cycle and relevant techniques applicable to each practice
Scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation
Approaches to implementation and the factors to consider in sustaining progress.