Coop got new SAP-operational supplier in less than 4 months 

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Most concerns can relate to time being short and resources being few and far between. At Coop they have chosen to handle this issue by making use of outsourcing. Peak helped find the right supplier.  


Coop was already in the process of implementing an extensive SAP-solution, when the decision was made to outsource its IT-operation. Therefore, it was essential to quickly identify possible suppliers, complete tenders and enter into a new contract on the subject. It was thus necessary to have a collaboration, that ensured management of the entire tendering process for the new IT-operation contract – and on top of this, they were also pressed for time. 


Peak put together a team of 3 sourcing consultants, who used an iterative and dialogue-based form of tendering. This meant, that the different requirements and criteria were adjusted along the way, as they were balanced by the chosen suppliers. First and foremost, a market dialogue was initiated. Here, the potential suppliers were given the opportunity to present their competencies within the scope of the tender. Afterwards, the presentations were evaluated on requirements and quality. The actual market dialogue offered information for the subsequent development of the detailed requirements, and from these three different suppliers were chosen. 

After having received three different tenders, a number of workshops were conducted with each of the three tenderers. Here, focus was given to technical solution content, IT-operation, terms of contract and prices, while relevant corrections and additions were made.   

Concretely, Peak delivered the following deliverables: 

  • Clarification of strategic criteria for choosing suppliers.  
  • Requirement gathering and prioritization.  
  • Gathering and processing of experience from existing outsourcing agreements. 
  • Market uncovering and choosing of suppliers for participation in market dialogue and subsequently in tenders.  
  • Development of scoring metrics and tools. 
  • Planning and completion of tendering process. 
  • Benchmarking of provided solutions and also price elements, in collaboration with specialized benchmarking supplier.  
  • Contract negotiation and development of appendixes. 

The result was that Coop, in less than four weeks, entered into a contract with a new, specialized SAP-operational supplier.  


consultants specializing in sourcing and acquisitions
0 Months
until coop entered into a contract with new SAP-operational supplier

Do you want us to help you find your next supplier?

At Peak we have developed an agile tendering process, that in many situations can reduce time- and resource spending during the tendering process for private tenders, while ensuring a good solution and contract. If you are facing a tender, we can help you get the process started quickly.  

Read our other cases

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