In connection with Next Generation Digital Post the public sector was facing a larger implementation task in 2021. Peak helped The Greater Copenhagen Digitalization Association (DSD) get off to a good start.

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Home » Case » Digitalisering » Greater Copenhagen municipalities used networking to get New Digital Post
In connection with Next Generation Digital Post the public sector was facing a larger implementation task in 2021. Peak helped The Greater Copenhagen Digitalization Association (DSD) get off to a good start.
In 2021, all Danes got a new IT-solution to digital post from public senders. With the new Digital Post, citizens and businesses received future-proof, user friendly and secure communication with the public sector – and the public sector got the same, only the other way around. But for state authorities it was a lot of work to map the system landscape as well as other work procedures and formats in order to meet the minimum requirements. In other words, it was a compliance- and implementation task, that for some authorities could be both confusing and way too resource demanding.
Peak’s consultants gathered and facilitated a range of network meetings for DSD. For each meeting, the consultants prepared an overview of the relevant assignment packages connected to the transition. Furthermore, they prepared and facilitated mutual discussions of possible solutions to the tasks in a municipal context for the member municipalities.
This gave the digitalization managers from DSD’s member municipalities a thorough exposition of the tasks, connected to the implementation of New generation Digital Post, as well as motivation and opportunity to execute on individual tasks. Concretely, this was shown through the following benefits:
The implementation can be a large and confusing project, if you do not have the resources or the overview and the experience to make it succeed. At worst this can impact your regular operational tasks. At Peak we have previously advised multiple authorities on the implementation of digital post, and we are ready to help you, no matter where you are in your process.
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