Today’s businesses constantly undergo transitions due to technological advancements, system upgrades, and organizational changes. This often includes a shift in systems and suppliers to embrace innovation, enhance efficiency, and stay competitive. However, failing to establish good relationships and ensure a culture of knowledge transfer can lead to significant challenges and jeopardize the transition’s success.
Join us in this webinar as we delve into the intricacies of IT transitions, spotlighting the key players: the customer, the outgoing vendor, and the incoming vendor. Building and nurturing relationships between these three parties is crucial to preserve the diverse web of connections, interests, and experiences during the transition process.
Solution Director Michael Elkær Meisner shares valuable insights and practical strategies on how to effectively manage these relationships through a systematic approach. We’ll explore the art of maintaining a positive bond with the outgoing vendor while smoothly transferring vital knowledge and expertise to the incoming vendor. Additionally, we’ll dive into the secrets of forming new relationships and setting clear boundaries for a fruitful collaboration with the new vendor.
Get insights into:
- How to build and nurture relationships between the customer, outgoing vendor, and incoming vendor.
- How you secure knowledge transfer between the outgoing and incoming vendors
- How you set boundaries and create an environment for fruitful collaboration with the new vendor