The key to an effective and productive IT-department is processes which are tailored to the needs of the business. However, this requires IT-processes which are up to the challenge. For this purpose, a TIPA maturity assessment is an effective tool for assessing and streamlining your processes.
The needs of the business are often of dynamic character. Therefore, it is necessary to continuously assess how effectively the IT-processes absorb and adapt to these fluctuations. A mapping of the process-maturity thus presents a common language for the effectiveness of your company’s IT-processes. Tudor IT Service Management Process Assessment (TIPA) is, in brief, a maturity assessment that combines ITIL® and ISO/IEC15504: IT Process Assessment in order to assess and not least improve your IT-processes. In this way, TIPA gives you an objective, status quo image of your effectiveness in terms of your service organization or in terms of the chosen IT-processes.
Why should I choose TIPA?
With a TIPA model of maturity, you establish a maturity-baseline for your IT-processes. Part of the deliverables on a maturity assessment are namely also a plan of action with suggestions for improvement initiatives. This makes you able to achieve essential benefits for your IT-department:
- Improved quality of your IT-services and deliverables.
- A considerable cost reduction.
- Improved return on investment of IT service management initiatives.