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TIPA Process maturity

The key to an effective and productive IT-department is processes which are tailored to the needs of the business. However, this requires IT-processes which are up to the challenge. For this purpose, a TIPA maturity assessment is an effective tool for assessing and streamlining your processes. 

The needs of the business are often of dynamic character. Therefore, it is necessary to continuously assess how effectively the IT-processes absorb and adapt to these fluctuations. A mapping of the process-maturity thus presents a common language for the effectiveness of your company’s IT-processes. Tudor IT Service Management Process Assessment (TIPA) is, in brief, a maturity assessment that combines ITIL® and ISO/IEC15504: IT Process Assessment in order to assess and not least improve your IT-processes. In this way, TIPA gives you an objective, status quo image of your effectiveness in terms of your service organization or in terms of the chosen IT-processes.

Why should I choose TIPA? 

With a TIPA model of maturity, you establish a maturity-baseline for your IT-processes. Part of the deliverables on a maturity assessment are namely also a plan of action with suggestions for improvement initiatives. This makes you able to achieve essential benefits for your IT-department: 

  • Improved quality of your IT-services and deliverables. 
  • A considerable cost reduction. 
  • Improved return on investment of IT service management initiatives. 

erik petersen

Erik Pedersen

Client Director

Tlf: 24942919

Our approach

Your strategic efforts are our service-catalogue. This means that we use an approach of benefits realisation to assist you within the following fields: 

Maturity baseline  

Based on the TIPA framework we lay down a common baseline for the process-method in order to measure the progress. 

Plan of Action 

Through close dialogue we devise a plan of action that includes opportunities for improvement. This can assist you in realizing your strategic goals.   

Competence-strategy  

We uncover your roles and necessary competences based on the SFIA-framework in order to optimize your organizing and roles. 

Service-catalogue  

We ensure better dialogue between business and IT-department through customer-tested IT-processes and training of customer-oriented behaviour. 

Benchmarking 

We benchmark your IT-expenses in relation to Danish and international data in order to identify potential for optimizations.  

Results

Styrelse etablerede it service management gennem dedikeret handlingsprogram
Maturity assessment ensured continued improvement of project execution 
This is how Copenhagen Airport managed 100+ projects using portfolio management 

Are you faced with a maturity assessment?

Here at Peak, we have broad knowledge of maturity assessments on both organizational-, supplier- and individual level. And this experience has shown us that it typically takes between 12 to 18 months to move yourself just one maturity-level. It can therefore be a good investment to have an experienced eye looking at your maturity assessment right from the beginning. Let us help you get off to a good start.  

Lars møllegaard

Quote

An objective assessment of the process-maturity is alfa and omega for organizations looking to align the IT-processes with the needs of the business

Lars Møllegård Lauritzen, Functional Manager for Business Service Management

 

 

Related services

Review with the Agency for Governmental IT Services

Related courses

it service management
Styregruppe
M_o_R Foundation
Risikostyring
Projektledelse for forskere

Feel free to reach out:

info@peakconsulting.dk | Tlf: +45 3526 2880

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